Credit Card Policy. Buyer represents and warrants that (i) the credit card information supplied is true, correct and complete and (ii) charges incurred by the Buyer will be honored by the Buyer's credit card Service Provider and (iii) Buyer will indemnify Service Provider for any credit card charge-back filed by or on behalf of the Buyer and (iv) Buyer understands that in the event a credit card charge-back is filed, Buyers account will be placed with a third party collection agency and (v) Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes, collection fees, interest and any additional fee incurred by the Service Provider in the attempt to collect upon Buyer’s debt. Buyer shall be responsible for all charges incurred through use of Buyer's password. Buyer agrees to keep his or her password confidential and to notify Service Provider within 24 hours of any breach of this Contract or unauthorized use of the password. Service Provider does not protect Buyer from unauthorized use of Buyer's password. Payment Policy Payment is due when services are rendered. If payment is not received within five (5) business days of invoice, buyer understands and agrees that Service Provider may charge an additional 1.5% late payment fee upon the sixth (6th) business day and will charge an additional 1.5% late payment fee per month thereafter. The client will not be able to order any additional services and any associated virtual tours will be disabled until the entire balance due is paid. If the client's tour is disabled for non-payment, a $10 re-activation fee will be added to the client's account balance, and the virtual tour will not be re-activated until the entire balance is paid. Buyer understands and agrees that if upon 90 days, the invoice remains unpaid Service Provider may turn over the account to a third party collection agency. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of $75 plus any and all accrued late charges, which will be added to the principal amount of the debt.

Refund Policy. A refund for Virtual tours will ONLY be issued if an appointment is cancelled two (2) business days prior to the scheduled Virtual tour. In such event, Service Provider shall provide Buyer a refund to the Buyer’s credit card used at the time of purchase. In the case of payment by check, a check refund will be issued no earlier than ten (10) business days from date of Buyer’s order. Payments for MLS re-listings, Websites or Website hosting are NON-REFUNDABLE. Payment for VOLUME PACKS are NON-REFUNDABLE. In the case that a Virtual tour that has been scheduled as part of a VOLUME PACK is cancelled at least two (2) business days prior to the scheduled Virtual tour, a credit will be issued to Buyer’s VOLUME PACK account. This Section sets forth Buyer’s sole and exclusive right to refund.

Returned Check Policy. It is understood and agreed that upon presentation of a check as the form of payment for services provided by Service Provider, that I am entering into a contractual agreement that obligates me and holds me responsible for any and all penalties, costs, and incidental damages allowable under law, but not limited to, return check charges, state surcharges, interest, collection costs, legal expenses, attorney fees and expenses incidental to the principal obligation on any check that is returned non-payable. Any check returned unpaid for any reason will not be re-deposited. Buyer agrees to pay the full amount of the check plus a returned check fee of $25.00 for amounts up to $50, $30 for amounts between $50 and $300, or $40 if the face value exceeds $300, within 5 business days of the date that the check was returned unpaid. Payment must be made in the form of cash or certified check. If payment is not received within five (5) business days, buyer understands and agrees that Service Provider will charge an additional 1.5% late payment fee upon the sixth (6th) business day and an additional 1.5% per month thereafter. Buyer understands and agrees that if upon the fifteenth (15th) business day, the returned check remains unpaid Service Provider may turn over the dishonored check and all other available information relating to this incident to the State Attorney for criminal prosecution. Buyer may be additionally liable in a civil action for triple the amount of the check, but in no case less than $50, together with the amount of the check, as service charge, courts costs, reasonable attorney fees, and incurred bank fees.

Mileage. Out-of-county tours incur a $20 out-of-county fee or mileage fee, whichever is greater. The Mileage fee of $1 per mile over 20 miles is calculated from zipcode 99205 to zipcode of property. Mileage is always rounded up to the next full mile.